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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Courtney Beverly

November 19, 2023

5  out of  5 rating by Courtney Beverly
"So thankful for our insurance team Hillary is absolutely amazing and super knowledgeable. If you need insurance this is the place to be"

Barbara White

November 13, 2023

5  out of  5 rating by Barbara White
"He was very nice"

Ace !

October 27, 2023

5  out of  5 rating by Ace !
"Got my car insurance and health insurance with State Farm thanks to the amazing help of Hilary! She was very helpful, nice and wasn’t just trying to sell me whatever.. She provided me with different options to choose from and made me save a lot of money by switching! I would definitely recommend getting insurance thru her. 10 out 10! Thank you Hilary for the great help."

Bill Williams

October 26, 2023

5  out of  5 rating by Bill Williams
"Carmendie helped us and stayed with us while we made a claim and did a wonderful job taking care of us. We’re so thankful."

Aggy Vanderpool

October 20, 2023

5  out of  5 rating by Aggy Vanderpool
"Great experience with Hilary Anderson!"

Mary Keller

October 20, 2023

5  out of  5 rating by Mary Keller
"My husband and I got our life insurance policy shortly after our wedding. When our life changed shape and we needed to reevaluate that policy we were very well taken care of and had absolutely no problems with our agent. Hillary was a dream to work with in both instances and I have recommended her to very many friends and family members since then. If I could rank them higher than five stars I would."

Blake Adams

October 19, 2023

5  out of  5 rating by Blake Adams
"I was referred to Josh Hemphill by a good friend. The service and responsiveness for any issue I’ve had has been excellent. Josh and his team truly care about their customers. I have been with Josh Hemphill State Farm for 4 years now and I don’t plan to leave."

Lauren Proffitt

October 18, 2023

5  out of  5 rating by Lauren Proffitt
"Great service and Hilary is so helpful!"

Maddie Pancrazio

October 18, 2023

5  out of  5 rating by Maddie Pancrazio
"Always a smooth and seemless experience."

Megan Seal

October 11, 2023

5  out of  5 rating by Megan Seal
"Nothing but good things to say about this team. A great group of people!"

Kiran Mohan

October 10, 2023

5  out of  5 rating by Kiran Mohan
"Great team of people. Justin and his team setup a call and Provided answers to all my questions. The service and support is great so far. I’ll forward to receive the same support when there is a claim."

Julie Ann Michaelis

October 2, 2023

5  out of  5 rating by Julie Ann Michaelis
"Your agent, Liliana Lopez, provided incredible customer service!! She was so nice, fast and efficient with the details for home and auto insurance. I purchased both with her! She definitely deserves the top rating of 5 stars!"

Best Staple

September 30, 2023

5  out of  5 rating by Best Staple
"Justin was extremely helpful. He took the time to explain what coverage I had in light of what he State Farm offered. He is extremely responsive when I have had questions regarding my new policies. The time and attention to detail on my current situation and family insurance needs was impressive. I am saving about 100 to 120 a month on insurance and have more coverage. I would highly recommend Justin for any insurance needs you have."

Edward Burress

September 28, 2023

5  out of  5 rating by Edward Burress
"Good business"

CaTrena Sumner

September 26, 2023

5  out of  5 rating by CaTrena Sumner
"These folks are so professional yet caring. Its my pleasure to do business to them."

Cleaning With Integrity

September 26, 2023

5  out of  5 rating by Cleaning With Integrity
"Josh and Hilary from the Powell location have been such a blessing to me. I was in a bind and needed a more affordable coverage ASAP! Josh met with me and him and his team have not only beat out the competition, I also gained rental and life insurance coverage and it doesn’t equal up the amount I was paying just for commercial auto! Thank you Josh Hemphill team!!"


September 18, 2023

5  out of  5 rating by RAMONA THURBER
"Very happy with his agent's office and his staff Dutch... Not happy with state farm not being willing to insure my Hyundai Elantra after I had the engine immobilizer put in as I was counting on changing agencies but I'll just wait a couple of months and add on to my daughter's policy"

Joseph Adado

September 15, 2023

5  out of  5 rating by Joseph Adado
"Our agent Hilary was very helpful, knowledgeable and great to work with. She helped us save money on our home and auto that included better coverage than what I had. I highly recommend this team for your insurance needs."

Kathy Knight

September 14, 2023

5  out of  5 rating by Kathy Knight
"They take ethe time to figure out exactly what you need.Nice and courteous people."

Wendy Dutcher

September 6, 2023

5  out of  5 rating by Wendy Dutcher
"Amazing group of agents! Recommend highly!"

Laurie Goad

August 29, 2023

5  out of  5 rating by Laurie Goad
"I was transferred to JHSF after the passing of Bob Hamby in Clinton,Tn. Justin and Carmodie are such consumate professionals that the switch was seamless. They have been thorough in explaining my options and current coverage. Besides that, Justin is a praying man and that adds another layer of integrity to this agency."

Wei Gong

August 29, 2023

5  out of  5 rating by Wei Gong
"Lilian is amazing. She is very patient and nicely went through every detail with me. She is best agent I have ever worked with. I cannot believe I give up my 27 years with other insurance and joined State Farm"
Profile photo of William Hopper

William Hopper

August 18, 2023

5  out of  5 rating by William Hopper
"My truck was damaged in Nashville, on my way home I stopped at Josh Hemphill‘s State Farm office. In a matter of minutes Teresa had a claim number for me and three auto body shops that State Farm uses and backs. Within 14 hours of finding my truck damaged I had a claim number and an auto body shop. In my 48 years of driving I have never had a claim goes so smooth and easy as this one. The employees in Josh Hemphill‘s office CARE ABOUT YOU , They go way out of their way to help you and I feel in this day and age it’s refreshing to come across people who care. The employees there are very professional, they really know their job, super Nice, and want to help. And you wouldn’t find better prices for insurance. So if you are looking for insurance I very strongly recommend Josh Hemphill State Farm you won’t be disappointed."

Victoria Couch

August 15, 2023

5  out of  5 rating by Victoria Couch
"Great company! Lily was so nice and helpful. Definitely recommend."

Gary Cunningham

August 12, 2023

5  out of  5 rating by Gary Cunningham
"I’ve been with State Farm 47 years! Obviously very please with State Farm!"