Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Rivera

Michael Rivera

March 19, 2024

5  out of  5 rating by Michael Rivera
"They made everything easy and gave me the best experience possible! Great rates and excellent customer service! Would highly recommend!"
Profile photo of Melanie Lucas moore

Melanie Lucas moore

March 8, 2024

5  out of  5 rating by Melanie Lucas moore
"They are very friendly and helped me with everything I needed. Always there to answer any questions thank you state farm. Hillary was so nice and got me in and got what I needed done"
Profile photo of Candace Malone

Candace Malone

March 6, 2024

5  out of  5 rating by Candace Malone
"i had a wonderful experience with hilary at statefarm! she contacted me with a much better deal for mine and my wife’s car insurance and helped me every step of the way. she made sure all my questions were answered in a timely manner (even the ones i felt stupid asking) she helped me get the best coverage for the best deal! 10/10 would recommend !"
Profile photo of Heather Green

Heather Green

March 6, 2024

5  out of  5 rating by Heather Green
"Jake was amazing, he was very professional and helped us with anything we needed. I definitely would recommend him to anyone and we are SO glad we switched to State Farm!"
Profile photo of Wei Gong

Wei Gong

March 4, 2024

5  out of  5 rating by Wei Gong
"Lilian is amazing. She is very patient and nicely went through every detail with me. She is best agent I have ever worked with. I cannot believe I give up my 27 years with other insurance and joined State Farm"
Profile photo of Meagan Thomasson

Meagan Thomasson

February 28, 2024

5  out of  5 rating by Meagan Thomasson
"Excellence!"
Profile photo of #Non-Zero Voter

#Non-Zero Voter

February 28, 2024

4  out of  5 rating by #Non-Zero Voter
"The Lady there was nice and helped me with paying my premium. It did not take long at all"
Profile photo of Altheia Rouse

Altheia Rouse

February 26, 2024

5  out of  5 rating by Altheia Rouse
"Really good people they give you all the details and try to help any way they can"
Profile photo of Tara Galyon

Tara Galyon

February 7, 2024

5  out of  5 rating by Tara Galyon
"This company cares !!!!!"
Profile photo of Ashley Cauthron

Ashley Cauthron

February 6, 2024

5  out of  5 rating by Ashley Cauthron
"Josh was awesome and very informative. Got me a cheaper price and fast service!"
Profile photo of Blake Morris

Blake Morris

February 5, 2024

1  out of  5 rating by Blake Morris
"0 communication for reasoning of tons of random payments being pulled out without reasoning and rate changes. After speaking about it multiple times with multiple employees the rate changes got even worse (40-50$ rate changes every other month). They tell you what you want to hear but never tend to the issues and can give 0 explanation as to what the extra fees are being pulled out for. Save your money and look elsewhere!"
Profile photo of William Clark

William Clark

February 1, 2024

5  out of  5 rating by William Clark
"I would never be able to say enough about State Farm Powell, TN and more specifically my Rep Liliana Lopez. Without her tenacity, her communication, her honesty and her complete professionalism I'd still be with GEICO paying way more money for less coverage and ZERO customer service. I'm actually embarrassed I didn't go with her sooner. I gladly put all of my trust into her with my car, motorcycles and renters insurance. Reach out to her. I promise it won't be a mistake. On a side note, thanks to Hilary too. Ladies, you did an AMAZING job for me. Thank you"
Profile photo of Mya Fortune

Mya Fortune

January 31, 2024

5  out of  5 rating by Mya Fortune
"Justin was very good & professional, he took very good care of me!"
Profile photo of Jason Foster

Jason Foster

January 25, 2024

5  out of  5 rating by Jason Foster
"Best customer service I’ve ever experienced dealing with insurance"
Profile photo of Johnny Hemphill

Johnny Hemphill

January 20, 2024

5  out of  5 rating by Johnny Hemphill
"Very nice people to work with"
Profile photo of Shakonna Ladd

Shakonna Ladd

January 16, 2024

5  out of  5 rating by Shakonna Ladd
"Everyone is always so nice and very helpful."
Profile photo of lisa leigh bell

lisa leigh bell

January 12, 2024

5  out of  5 rating by lisa leigh bell
"Josh was so helpful and updated my coverage AND saved me money...apples to apples vs my existing plan"
Profile photo of Melynda Taylor

Melynda Taylor

January 12, 2024

5  out of  5 rating by Melynda Taylor
"Courtney is AMAZING! I ran into her at my work and she was very sweet about informing me about this company and the savings I am eligible for! As a college student money is always tight so having an insurance company who is willing to offer discounts for safe driving is truly a blessing!"
Profile photo of eva wemmitt

eva wemmitt

January 11, 2024

5  out of  5 rating by eva wemmitt
"I was very impressed with Justin Dutcher. He was so friendly and very knowledgeable. Thank you State Farm for caring."
Profile photo of Colin Williams

Colin Williams

January 11, 2024

5  out of  5 rating by Colin Williams
"I have been working with Justin at Josh’s Powell office. Justin is the best! Justin is personable, considerate, and thoughtful. Justin takes the time to review all options and discusses the pros and cons of each option to ensure you make the best decision given your specific circumstances."
Profile photo of bridgette Matthews

bridgette Matthews

January 10, 2024

5  out of  5 rating by bridgette Matthews
"Hilary was amazing so patient and understanding. She has such an amazing personality! Easy to talk to and will help anyone!"
Profile photo of Lexi Nicholson

Lexi Nicholson

January 5, 2024

5  out of  5 rating by Lexi Nicholson
"Jake was very easy to work with. He could not save me money last year but made sure to check on me this year. He ended up getting me more coverage for less than I am paying now. Highly recommend Jake and the whole Josh Hemphill State Farm team."
Profile photo of Linda Fitzpatrick

Linda Fitzpatrick

January 5, 2024

5  out of  5 rating by Linda Fitzpatrick
"I have been thrilled with Agent Liliana Lopez. She may the the most efficient and knowledgeable agent I have ever worked with and I’m not a young person 💕💕💕"
Profile photo of Nancy Cate

Nancy Cate

December 28, 2023

5  out of  5 rating by Nancy Cate
"Needed temp property insurance between selling TN home and buying FL home. Hilary was awesome! So professional and very kind and friendly. This is what I will miss the most about TN. The friendliness of the people that live here. If you value amazing customer service this is the place for you."
Profile photo of Jason Mouso

Jason Mouso

December 21, 2023

5  out of  5 rating by Jason Mouso
"When I added a teenage driver to my previous insurance company policy, the rates sky rocketed. I started shopping around online and got an online quote from State Farm that was originally very high also. Hilary got the quote in her office and was able to significantly decrease the price. I have now moved all of my policies to State Farm and am saving a great deal of money. I am also very happy with the personal service and attention to detail that Hilary and the entire team have provided."