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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cheryl Bonner

Cheryl Bonner

June 5, 2023

5  out of  5 rating by Cheryl Bonner
"Love state farm service always there when you need them to answer any questions and I thank you"

Jessica Justus

June 3, 2023

5  out of  5 rating by Jessica Justus
"Great people, great help!!"

Karen Hoff

May 9, 2023

5  out of  5 rating by Karen Hoff
"Liliana Lopez is amazing! We recently moved to TN and needed to switch all of our policies over. Liliana is professional and very knowledgeable. She made the experience less daunting. She is very personable, we shared many stories and a lot of laughs! Thank you Liliana for being awesome!"

Adam Woodall

May 6, 2023

5  out of  5 rating by Adam Woodall
"Justin Dutcher on Josh's team,helped me and my wife when we were in a hard spot with his professional Information and knowledge of the area and offered to help us in anyway possible. I appreciate you and thank you for being better than I ever expected an insurance agent to be!"

Sharon Fort

May 6, 2023

5  out of  5 rating by Sharon Fort
"Justin on Josh’s team is phenomenal! He goes above and beyond no matter what the situation is. Highly recommend working with him!!!!"

karsen bright

May 4, 2023

5  out of  5 rating by karsen bright
"We just bought our first home and they have been so helpful in getting us affordable insurance along with helping us understand the process! Hilary has been a blessing!"

eva wemmitt

May 3, 2023

5  out of  5 rating by eva wemmitt
"I was very impressed with Justin Dutcher. He was so friendly and very knowledgeable. Thank you State Farm for caring."

Sam Templeton

May 3, 2023

5  out of  5 rating by Sam Templeton
"Very friendly, professional, and transparent. Highly recommend!"

Rex Veach

May 1, 2023

5  out of  5 rating by Rex Veach
"Josh Hemphill’s team always goes the extra mile for you, making sure you have the right coverage that meets your budget and expectations."

Linda Hemphill

April 5, 2023

5  out of  5 rating by Linda Hemphill
"Very helpful easy to talk to willing to listen to ur questions no matter what they r"

Theodore Cooper

March 31, 2023

5  out of  5 rating by Theodore Cooper
"Mr. Hemphill's agency is very knowledgeable and helpful in his his business wiht all the agents involved. I'm very satisfied in evry area he helped me to understand whst is good for my wife and I. Thank you."

Kimberly Lane

March 30, 2023

5  out of  5 rating by Kimberly Lane
"I have car and rental insurance. They are a really good company to be with."

Josh C

March 21, 2023

5  out of  5 rating by Josh C
"Josh's team is really helpful! I mostly spoke to Justin and got an amazing deal on car insurance would recommend!"

Cassandra Osborne

March 16, 2023

5  out of  5 rating by Cassandra Osborne
"always answers and he gave me a great deal very helpful I like having him as my insurance guy"

Lyn Christen

March 1, 2023

5  out of  5 rating by Lyn Christen
"We had the opportunity to work with Lillyanna and she was fantastic. She is very knowledgeable and explained things to us no other company has. I would recommend her to anyone needing insurance"

sherry Everts

February 27, 2023

5  out of  5 rating by sherry Everts
"Very professional and I’m so glad for their text and reaching out to me. Helped me get great coverage."

Denise Brindley

February 23, 2023

5  out of  5 rating by Denise Brindley
"Liliana Lopez did a great job listening to our needs and getting everything done. She was always very kind, courteous and attentive. I called to change due to rates increased without any claims. She got us much better coverage and renters insurance we hadn't been able to purchase from our previous insurer. The way she treated us with such kindness and respect was a big part of the decision to switch."

Linda Hanna

February 22, 2023

5  out of  5 rating by Linda Hanna
"Great agent, always great customer service! Would highly recommend."

Alayna Krutsinger

February 21, 2023

5  out of  5 rating by Alayna Krutsinger
"Highly recommend Josh for any insurance! He is so thorough when explaining cost breakdown of each part of your insurance and always very easy to talk to while working through insurance needs and want. Can not recommend him enough."

mark steck

February 21, 2023

5  out of  5 rating by mark steck
"I couldn’t be happier the way my insurance needs were improved by Josh and associates. Everyone is so nice and professional. All my questions were answered quickly."

Brandi Payne

February 9, 2023

5  out of  5 rating by Brandi Payne
"I spoke with Hilary at the Powell location and she was absolutely awesome! She helped me so much and was so nice! The rates they gave me are amazing. I would recommend them to anyone!"

Rachel Shelton

February 2, 2023

5  out of  5 rating by Rachel Shelton
"I love these guys! It's been an up and down hill with my insurance and cars and just life but Hillary and Lilliana never stopped working with me and helping me no matter what life threw at me! They helped me to be able to afford insurance when I became a new car owner and was figuring things out. They helped me get life insurance for myself and for my daughter so she was taken care of should something happen to me. They are absolutely wonderful and I will always go to them 😊"

Tiffany Givens

January 29, 2023

5  out of  5 rating by Tiffany Givens
"This company has by far surpassed all of my expectations! I have been with the same company for many years and then Liliana actually called me by accident trying to get in touch with my son and she offered to give me a quote and it changed my world! I can’t believe the amount of coverage I’ve missed out on with the other company I was with so I’m very thankful to have switched to State Farm! I highly Recommend them to everyone that needs insurance of any kind!!! They save my family money and are the friendliest and most professional group I’ve ever dealt with!!! Definitely 10/10!!!"

Betty Mantooth

January 27, 2023

5  out of  5 rating by Betty Mantooth
"Very helpful 👍"

Mike Jones

January 27, 2023

5  out of  5 rating by Mike Jones
"Great customer service here. They work very well with payment when your work is slow. Thank you so much for being so professional."